As we see Microsoft Good Plains 9.0 or new name of the task Microsoft Dynamics GP is marching over the US, U.K. Australia, Latin America, South Africa, areas of continental Europe: France, Indonesia, Holland, Belgium and Poland - we would like to point out to new support options, accessible with Microsoft Dynamics GP 9.0 - as it leverages new Microsoft systems, such as for instance MS Sharepoint, integration with Microsoft CRM/Microsoft Makeup CRM, Microsoft Company Site (locomotive of Microsoft Dynamics or Microsoft Task Green). Possible clients or Microsoft Good Plains / Good Plains Application Makeup, Dynamics GP Cloud as well as DOS based Good Plains Sales orphan (without support) clients ought to know their options in finding Good Plains distant support. In this small article we shall make an effort to teach the clientele
e Distant Support Technology. You will find three options in your disposition: Citrix/Windows Distant Desktop relationship (with VPN or without VPN - immediately by static or active IP), next choice is internet procedure - numerous internet periods companies are out there on the market, the next choice is PCAnywhere - here is the veteran on the distant support market, now it faces powerful competition from the medial side of "free" distant support options (coming with Windows XP Professional license)
e Company Portal. It is internet portal by the technology, and so - it could be supported remotely. Additional comments: Microsoft Task Natural, targeting to combine Microsoft ERP purposes: Navision (Microsoft Makeup NAV), Axapta (Microsoft Makeup AX), Solomon (Microsoft Makeup SL), MS CRM (Microsoft Makeup CRM), Good Plains (Microsoft Makeup GP) should enable more resources for Microsoft Dynamics items distant support
e Competition. As Microsoft Company Options admits - SAP Company One and Oracle (Oracle E-Business Room lite version) are significant competitors. We're perhaps not speaking about BestSoftware here - that is matter for separate article
e International MRP Market. Wherever you've localization questions and challenges. Localization often handles German, German, Portuguese, Spanish, German language interpretation plus regional state duty engine automation (especially for such special duty legislations as Brazilian, Chinese, Indian, French)
e Customization. Particularly in the USA we see a lot of clients and orphans who've Microsoft Skill (or Good Plains Dexterity) customizations. Skill, being developed in earlier in the day 1990th has modular structure. This means that original Good Plains Application signal (DYNAMICS.DIC) is divided from next parties (later purchased by GPS and incorporated into GP as Production, Task Sales, Company Gain Suite). With edition 6.0 GPS renamed items and dictionaries and that is now the dilemma for clients, applying previous edition of Microsoft Dynamics to bring their customization as much as the current edition (Microsoft Makeup 9.0). We recommend technology approach, when Skill pieces should be analyzed and improved or recustomized with newer systems, such as for instance eConnect, internet services, Integration Supervisor VBA (subject to be phase out) and Continuum (subject to be phased out)
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